FREQUENTLY ASKED QUESTIONS

Your monthly payment must be received before the 1st of each month, after your monthly payment has been cleared, your Fragrance Subscription will ship between the 2nd and the 14th of each month.

Absolutely! We're the only subscription service that allows Free Exchanges on our monthly subscription, active members are entitled to ONE exchange shipment per month (available on your last shipment only). So if you're on two monthly plans you can exchange BOTH for another fragrance. You need to send us an email to exchange@intrigue.one within 3 days days after you received the fragrance.

Yes all of our fragrances on Intrigue.one are 100% authentic from authorized vendors or directly from the manufacturers. We never sell any fake, knockoffs or imitation fragrances. DISCLAIMER: Intrigue.one is a wholly independent and separate entity from the manufacturers and brand owners of the designer fragrances we offer. Intrigue.one asserts that the contents are genuine products independently re-bottled and repackaged by Intrigue.one, Curaçao. We have no contract or agreement authorizing us to rebottle or repackage the fragrance.

Of course we hate to see you go, but you can cancel any time before your monthly charge date by cancelling your standing order and contacting us here or sending an email to info@intrigue.one

Each month you will receive an 8ml / 0.27 oz travel atomizer sprayer filled with your scent of choice (you will receive a free travel atomizer included every month).

You can as long as you cancel before the next monthly billing period. We are a month-to-month fragrance subscription service, but you can cancel anytime.

When you login to your account you will see your fragrance calendar if you have an active subscription. Click on "Fine Fragrance" on the top menu, or one of the other scent categories, and there you can add fragrances to your calendar for up to the next 12 months. You can also move them around as you wish by sliding them to a different month. Your current fragrance selection will be locked last day of the month.

Yes we offer both women's and men's fragrances.

We definitely recommend checking with your medical professional if you feel you are prone to allergic reactions to some fragrances or ingredients. Intrigue cannot give medical advice or address specific medical conditions in regards to your health.

Don't worry you won't end up empty handed. If by the cut-off date you forget to choose a designer fragrance one month, we will automatically send you the fragrance of the month. Each month we choose a different feminine and masculine fragrance that we showcase.

Absolutely, feel free to choose from either...we don't restrict your scent choices. Upon signup we do ask you what your scent preference is, feminine or masculine, this is only to default you to that section for easier scent selection, but you're free to order feminine or masculine scents as your monthly scent selection.

Yes, they are 0.27 oz / 8 ml, well below the allowed liquid size requirements by the TSA regulations. You can read more about it on their website here: https://tsa.gov/travel/security

Shipping is always free on our monthly subscription service.

You will receive an email when your order arrived to your shipping address.

Currently we only ship within Curaçao.

Monthly subscription shipments normally arrive within 2nd-7th of each month. If you have not received your order in the recommended time-frame please send an email to info@intrigue.one .

We offer a Standard Plan Choose 1 designer fragrance per month for NAF 35.99- .

We currently accept Standing Order/Online Transfer to our MCB account # 32718907

We do not offer refunds or returns on our monthly subscription service. If you want to cancel your subscription you need to do this before your charge date. But we do offer one free exchange shipment per month for active members within the 3 days that you received your order.

Unfortunately gift subscriptions cannot be cancelled or refunded, they will be valid for the period you purchased. We offer 3-month, 6-month and 12-month gift subscriptions and you will be charged in full at time of purchase for the entire period, gift subscriptions will not renew, they are a one-time purchase.

Unfortunately gift subscriptions cannot be cancelled or refunded, they will be valid for the period you purchased. We offer 3-month, 6-month and 12-month gift subscriptions and you will be charged in full at time of purchase for the entire period, gift subscriptions will not renew, they are a one-time purchase.